Delivery & Returns

Shipping Rates:

€5 per order throughout Antwerp.

Deliveries:

We offer a same-day delivery service in Antwerp, provided the order is placed before twelve o’clock noon local time. If the order is placed after twelve o’clock noon, delivery will take place the following day. Orders placed after twelve o’clock noon the day before Shabbat or a Jewish festival, or on the day of Shabbat or a Jewish festival, will be delivered the day after the Shabbat or festival. Should the item not reach the stipulated address within 48 hours of order placement, we offer a complete refund of the delivery charge (unless there was a special request for a later delivery date*, or the order was placed after twelve o’clock noon the day before Shabbat or Jewish festival, or on Shabbat or a Jewish festival, and provided the address was correct and the recipient available to receive the item.)

*If you would like your order to be delivered on a specific date, please specify that in the “Order Notes” section on the checkout page.

Returns:

We accept returns only within one week of delivery, provided that the item is in as new and unopened condition.